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Privacy Policy and Terms of Use

COLLECTION OF PERSONAL INFORMATION

 

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

 

By giving us such information, you will need to consent by using it in the manner described in this policy.

 

You may withdraw your consent at any time by emailing us at DawnsEclecticEnergy@gmail.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

 

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

 

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

 

If you have any further concerns about security, please email our Customer Service team at DawnsEclecticEnergy@gmail.com

 

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dawn's Eclectic Energy's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

The term 'Dawn's Eclectic Energy' or 'us' or 'we' refers to the owner of the website whose registered office is 279 County Rd. 4066 Oxford MS United States 38655. The term 'you' refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

 

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

 

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

 

RETURNS

No returns or exchanges.

I will work with you to create a beautiful piece that you are happy with and email an image of the design. Keep in mind that

colors may vary. See FAQ for exceptions to return policy.

FAQ

 

What is your standard shipping price and time frame?

Based on location and how many pieces you purchase, shipping

cost can range anywhere from $3.50-$10. But, dont worry- you will ALWAYS be provided a quote before I design your piece. Shipping time will depend if it is a custom order or already created. Shipping time will range from 2 days to 2 weeks

 

Can I customize a special piece of jewelry
for a special occasion?

Of course! I love designing jewelry - so email me and let's chat! I would love to customize a piece for you

 

How long does a custom order take?

Custom orders can take anywhere from 1 to 2 weeks depending on the type or piece and how elaborate the design is. I will work with you sending pictures of a few design ideas and we can work together to make it just how you imagined.

 

Can a custom order be cacancelled?

If you wish to cancel a custom order I will refund half of the price if it has not yet been completed. Hopefully though we can work together to make a piece you will love. 

 

What if my bracelet or necklace doesn’t fit
like I wanted?

All sales are final. However, if a piece you purchased needs a slight adjustment send it back to me and I can make it fit just right. Shipping costs for any adjustments are the responsability of the customer and are non-refundable.

 

 

 

How are your bracelets sized?

The size given would be slightly loose around the wrist so the bracelet can slide around.

 

What is the return policy?

All sales are final. However, as stated previoulsy adjustments can be made if required. Shipping costs for any adjustments are the responsability of the customer and are non-refundable.

 

What if a piece I am in LOVE with breaks?

I use high quality silk and metal wire, but accidents do happen. Jewelry can get caught on things and we all know how kids love to pull on and destroy things we love. If an accident does happen and you send all of the materials back to me I will restore your piece to its original beauty at no cost besides shipping. An exception would be Mala neckalces made with silk thread. They wear overtime. If one of these break there will be a charge to repair due to the time required to remake.

 

Shipping for pieces that need some LOVE.

If you are shipping an item back to me over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. The address to ship to is:

7 Belle Forrest Avenue

Nashville, TN. 37206

 

 

 

Have any questions or concerns? 

We’re always ready to help!

Contact us

DawnsEclecticEnergy@gmail.com

404.580.2437

 

Nashville, TN